Frequently Asked Questions

SHIPPING

PROCESSING TIME

  • We typically process your order within 2-3 business days after it is received unless otherwise stated.
  • Items marked as PRE-ORDER in the product description will have varying processing times.

DELIVERY TIME

  • Delivery times vary depending on your location and during peak times like holidays.
  • For domestic shipping, a good estimate is 3-5 business days.
  • Please note that the shipping time starts after the processing time.

TRACKING INFORMATION

  • Once your order has shipped, you will receive an email with your tracking details. If you have not received it in your inbox, please check your spam or junk folder. If it is still not there, please contact us through our online form or send us an email at literaryloverco@gmail.com. Please make sure to include your order number to avoid further delays.

LOCATIONS

  • We only ship to the US and Canada for now but will later expand to the rest of the world in 2027!

LOST OR STOLEN PACKAGES

  • We are not responsible for lost or stolen packages.

INCORRECT SHIPPING ADDRESS

  • If a package is returned to us due to an incorrect or misspelled address, the buyer will be responsible for covering the cost of the new shipping label.
RETURNS & EXCHANGES
  • Due to limited inventory, we are unable to offer returns or exchanges at this time.
RESTOCKS
  • We are always working to restock our items! The best way to get updates is to follow @shopliterarylover on Instagram. You can also sign up for our newsletter at the bottom of our website, though we are more active on Instagram.
  • Items marked as Limited Edition will not be restocked.
CONTACT
  • Got questions or just want to say hi? You can contact us through our web contact form.
  • You can also email us directly at literaryloverco@gmail.com.
  • The best ways to reach us are through our web contact form or email, which are both listed above. We do not recommend contacting us through our Instagram DMs.
  • Please note that our team is small and our email is not monitored 24/7, but we always strive to reply as fast as possible. We thank you for your patience and understanding!